Norm Cıvata, the largest manufacturer of internal and external threaded fasteners in Turkey and a direct supplier globally to the world’s automotive manufacturers, has opened a facility in the USA as ‘Norm Fasteners Co’. The new facility, a logistic center is located in Michigan where it began operations in 2018. This new facility is designed to ease US based part shipments to support US based customer production. Today, Norm Fasteners Co is providing products and engineering services to the world’s prominent electric car and farm equipment producers from the new facility. Just recently, Norm participated at the USA’s largest fastener fair in Detroit MI.
OmniMASK® APPLICATION HAS STARTED IN PRODUCTION
In 2019, OmniMASK® thread masking has been implemented for use at NORM. It is viewed as one of the best coatings in the world for preventing adhesion of weld spatter and electrodeposited coatings on the threaded areas of fasteners. Thanks to this thread masking coating, secondary operations of re-tapping to remove paint and weld splatter are no longer needed. This has resulted in significant quality improvements, a reduction in secondary operations and cost savings for customers utilizing this process. Currently, NORM Holdings holds the only license for OmniMASK® in Turkey.
In 2019, ST Trading, one of Norm Holding companies that specializes in the support of NORM products to Poznan, Poland is now open and operating. As a starting point, ST Trading is able to serve its customers with 3.240 palette capacity in 2.500 square meters.
We are proud to inform you that Norm Cıvata has expanded our product portfolio with new investments in advanced technology machines. The new equipment allows us to create larger, longer bolts and increase capacity. Based on high customer demand, we are now capable to providing up to 300 mm long parts with our usual very high Norm quality standards.
MS Vida, the screw manufacturing division of Norm Holding companies has recently received the IATF 16949 certification. MS Vida is specialized in producing small screws with 3,5 billion pieces of annual production. MS Vida produces M 2.9 to M8 sized fasteners and currently provides them to the white goods, electronics, automotive, construction and furniture industries.
FASTENER TRAINING WAS HELD FOR BUSINESS PARTNERS IN BURSA
On April 17, 2019, 70 attendees from 14 different companies received our presentation on fasteners in Bursa. Norm’s engineering team offered information on the cold heading manufacturing processes, installation methods and problem solving after installation. NORM also provided information on light weighting and other patented products to show our abilities to create unique fasteners for customer applications, one of our strengths. Further training is planned and if you would like to attend, please contact us by sending an email to firstname.lastname@example.org with your contact information and your desire to participate.
NORM'S CUSTOMER SATISFACTION SCORE IS NOW AVAILABLE
The results score of the Customer Satisfaction Survey conducted by ERA is now available, Norm’s recognition score is 94% and liking ratio is 89% stated by 62 local and international companies. Customers reported that they are pretty much satisfied when they evaluated the services received from Norm Cıvata. From proposal processes to corporate features, we analyzed all of the information extensively and now have development areas for improvement.
Work has already started on the goal to increase these scores with our first effort to inform our customers; this newsletter will share new development and product activities with you. We would like to thank all our customers who participated in the survey.